More talks in the program:
13:45 - 14:35
When I ask fellow developers what they think about empathy, the answer is often “not much”. However, I believe that the skill of empathy, being able to place yourself in another’s position, is crucial to designing, building and operating software at any scale. Join me for a whistle-stop tour of the benefits of empathy, which I learned from working on a large variety of software projects over the past ten years. I will share success stories and battle scars, and suggest practical techniques that you can harness in order to help your team develop empathy.